Shower Repairs in Shepherds Bush
Shower not heating, dripping or barely trickling? Our plumbers repair electric, mixer and pumped showers in homes all over Shepherds Bush W12, and they always try to fix the fault there and then.
Electric shower repairs · Shower pumps repaired and fitted · Replacement showers in Shepherds Bush W12
Tell us what the shower is doing and we will call you back to arrange a visit.
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No obligation · Rates published up front
We handle shower repairs in Shepherds Bush for tenants, landlords and owners, in everything from studio flats near the market to family houses close to Hammersmith Park. The usual calls are an electric shower that trips the power, a thermostatic valve that swings between hot and cold, a pump that has gone quiet and a head that sprays everywhere except down. Whatever is fitted, gas-heated or electric, our plumbers have the qualifications and certificates to work on it. They always try to put things right there and then, and they explain what went wrong so you can spot the same problem early next time. Bathrooms squeezed into the back of a converted terrace are no problem either.
A little information before the visit goes a long way. Tell us the make and model, say whether the hot water comes from a combi, a cylinder or the electric shower itself, and describe exactly what happens when you turn it on. A photo of the unit and its label helps even more. With that, we can usually bring the right parts to your W12 door. If your shower is past repair, we say so and explain which replacement suits your hot water.
We also cover the whole of West London, including Richmond, Shepherds Bush, Hammersmith, Chiswick, Ealing, Barnes, Notting Hill, Kensington, Fulham and Putney. Find our shower repair plumbers in Shepherds Bush on Google Maps.
Plenty of our shower work around Shepherds Bush comes from one neighbour passing our number to the next. Here is what some of those customers wrote afterwards.
Shower trouble in a Shepherds Bush flat or house usually starts with one clear symptom. Choose the one you are seeing to find the likely cause, the first thing our plumber will check and a couple of safe things to try in the meantime.
What it usually means
Usually scale in the head or hose, a blocked filter, or a system that cannot deliver more flow. On a tank-fed shower it can be the pump.
What we check
The head, hose and inlet filters first, then how the shower is fed: combi boiler, cylinder or loft tank.
Right now
Unscrew the shower head and soak it in descaler. If that does not help, call us.
Call 0208 419 1423What it usually means
Often a sticking thermostatic cartridge, other taps running at the same time, or low flow making an electric shower cut in and out.
What we check
The cartridge and any scale, the balance between the hot and cold supplies, and the flow rate.
Right now
Try the shower with every other tap off, and note whether it happens every time.
Call 0208 419 1423What it usually means
A worn valve seal, a split hose, or on an electric shower a pressure relief device that has burst because of a blockage.
What we check
Exactly where the water comes from: the valve, the hose, the unit or the waste.
Right now
If an electric shower is leaking, switch it off at the pull cord and do not use it.
Call 0208 419 1423What it usually means
Air in the pipes, a blocked filter, a dripping tap making the pump cycle, or a pump near the end of its life.
What we check
Airlocks, filters and the supply from the tank, before we suggest a new pump.
What it usually means
On an electric shower, a tripped cut-out, a failed switch or valve, or an electrical fault. On a mixer, a blockage or a failed cartridge.
What we check
Power to the unit and the parts that fail most often, then the water supply.
Right now
Check the pull cord and the fuse board. If it keeps tripping, leave it off.
Call 0208 419 1423Local tip A tip for W12: hard water is behind a large share of the faults in the finder. Unscrew the shower head every few months and soak it in a descaler or white vinegar, then rinse it well. A clear spray plate takes pressure off the rest of the shower.

Electric showers
In rented flats across Shepherds Bush, an electric shower is often the only hot water in the bathroom, so when it fails the whole household notices. Common faults are a heating element that has burnt out, a flow valve clogged with scale, a pressure relief device that has burst, or a switch that has worn. We test the unit safely, replace the faulty part where the shower is worth repairing, and tell you honestly when a new electric shower would be the better spend.
Replacement showers
Sometimes a shower is simply worn out. Before suggesting a new one, we look at how your home heats its water, because the right choice for a White City flat on a combi is not the same as for a Victorian house with a loft tank off Askew Road. Our shower fitting covers power, electric and gravity-fed models, and we explain the options plainly before you choose.

Shower pumps
Shower pumps turn up mostly in the bigger Shepherds Bush houses, and in the larger homes out towards Bedford Park, where a cold water tank in the loft feeds the bathroom below. A pump that whines, pulses or runs when nobody is showering usually has a reason, often air, a blocked filter or a dripping tap somewhere. We find it first. Where a new pump is needed, we have installed all makes and models for many years.
If a pump in a Shepherds Bush house really cannot be saved, we fit a new one. We have installed every make and model of pump for many years, but we always check first that a pump suits the system. The tank-fed Victorian houses near the Green usually take one well. A flat on the White City Estate running from a combi boiler does not, and we will explain the better option.
While we are in your bathroom, it is easy to deal with a slow basin or a bath that never quite empties. Mention it when you book, and our plumber can clear the blockage during the same visit to your W12 home.
We find and clear the blockage so your sink drains properly again, and check the trap and waste while we are there.
Hair, soap scum or something further down the pipe: we clear slow and blocked baths, often on the same visit as a shower repair.
Shepherds Bush gets its water from Thames Water, which classes its whole supply as hard, and showers here show it quickly. White crust gathers on heads, hoses stiffen and thermostatic cartridges start to stick, while electric shower elements take the brunt of it. The homes themselves vary a lot. Victorian terraces around the Green and Lime Grove have often been split into flats, with bathrooms fitted into old box rooms and long pipe runs from tanks that may still sit in the roof space. Flats on the White City Estate tend to have compact bathrooms and combi boilers, so mixer and electric showers are the norm there. The newer blocks near Wood Lane and Westfield bring modern valves hidden behind tiled walls, often with an access panel that is easy to miss. Up towards Wormwood Scrubs and Old Oak Common, the cottage-style houses usually have one family bathroom that has been updated more than once, sometimes leaving old and new pipework joined together.
Leaks are the other big theme in W12. When flats are stacked on top of each other, a dripping shower valve does not stay your problem for long, because the water finds its way into the ceiling of the flat below. If you spot a stain downstairs or a loose tile around the shower, turn the shower off and call us. We trace where the water is getting out, fix the source and tell you what the neighbour may need to know. Tenants can book directly, and we are happy to keep the landlord or agent up to date.
A lot of W12 homes have no loft at all. Flats in the White City Estate blocks, the towers near Wood Lane and the conversions on the lower floors of Uxbridge Road houses take their water straight from the mains, so the shower is either an electric unit or a mixer running off a combi. That cuts out tank and pump problems, but it puts all the strain on a few parts. Flow valves in electric showers clog, combi diverter valves wear, and thermostatic cartridges stick when the hard water gets into them. We carry the common parts for these mains-fed set-ups, because they make up so many of our Shepherds Bush calls.
Not quite in Shepherds Bush? We fix showers in the surrounding parts of West London as well, on exactly the same terms. Your area should be in the list below.
Shower repairs in Shepherds Bush are charged by the hour, with a one hour minimum and 15 minute periods after that. Parts appear line by line on your invoice at trade price plus a mark-up. There is no travel charge, and a parking bay is added at the cost we paid.
How we chargeMon to Fri, 08.00 to 17.00
Parking and waste removal are added at cost. All prices plus VAT, from our prices page.
Here is how a shower repair in Shepherds Bush goes, from the first phone call to the moment the water runs right again. Nothing is changed or fitted until you have agreed to it.
The make, the model and what it is doing, with a photo if you can. It helps us bring the part you are likely to need.
You get an arrival time, and we let you know straight away if anything changes.
We find the cause and repair it on the spot where we can. If a part has to be ordered, we tell you before we leave.
We run the shower with you before we go. Repairs carry a three month written guarantee, new installations twelve.
We are a team built on family values, WRAS certified and Checkatrade approved, and much of our shower work in W12 comes through recommendation. Plenty of Shepherds Bush customers have stuck with us for ten years or more, because we look for the most reliable, cost effective repair before we ever suggest replacing a shower.
The most reliable and cost effective fix comes first. We only advise replacement when we can show you why.
Hourly rates and our parts mark-up are published on our website.
Twelve months on new installations and three months on repairs.
£5m public liability insurance for work carried out at your property.
Straight answers to the questions Shepherds Bush customers ask most about their showers.
Still not sure?
Ask an engineerOften a plumber is the right call. Our plumbers handle all kinds of showers, gas-heated and electric, and carry the qualifications and certificates to repair them properly. As a rule, no water at all points to a plumbing fault such as a failed valve or blocked filter, while no heat or a shower that trips the power points to an electrical one.
No. Switch it off at the pull cord, leave it off and call us. Water from the base of an electric shower often means the pressure relief device has burst because something inside is blocked, and water and electricity should never meet. Replacing that part without clearing the cause means it will burst again. In Shepherds Bush flats, a leaking electric shower can also put water into the ceiling below, so switch it off at the isolator and call us before the damage spreads to the neighbours.
Shower repairs are charged at our plumbing rate of £120 +VAT an hour, Monday to Friday, 08.00 to 17.00, with a one hour minimum and 15 minute periods after that. Parts are charged at trade price plus 25%, and your plumber tells you the likely cost before fitting anything. Shepherds Bush addresses never carry a travel charge. If we need a bay in a Hammersmith and Fulham Council zone, that fee appears on the invoice at cost, and nothing else is added.
Repair first if the shower is in good condition and parts are still made. Many faults come down to one part, such as a cartridge, a hose or a valve. If an older electric shower keeps failing, or its parts are no longer available, a replacement usually costs less over time. We give you both options and a price before doing anything.
Start with the simple causes: scale in the shower head or hose, or a blocked filter. After that it depends on your system. A pump suits a shower fed from a tank in the loft, but a standard shower pump should not be fitted to a shower that runs straight from a combi boiler or the mains. We work out which system you have and what will actually help. Top-floor flats in converted Shepherds Bush terraces often have weak pressure because the incoming main has to climb several storeys. On a combi, a power shower is not the answer, but there are other ways to improve the flow, and we will explain them.
Usually a thermostatic cartridge clogged with scale, other taps or appliances drawing water at the same time, or, on an electric shower, low flow making the unit cut in and out. We check the cartridge, the balance between the hot and cold supplies, and the flow, then fix the cause. In W12 homes, a thermostatic cartridge clogged by hard water is the usual cause. In shared houses, someone else running a tap or flushing upstairs can make the swings much worse.
Often, yes. Our plumbers try to fix the shower there and then. Tell us the make, the model and what it is doing when you book, and send a photo if you can: the more we know, the more likely we can bring the part you need. If a part has to be ordered, we tell you before we leave and agree the next visit.
Many shower pumps give around ten years of service with care. Noise, a late start or a pump that switches itself on are warning signs, but they are often caused by air in the pipes, a blocked filter or a dripping tap rather than a failed pump, so we check those first before recommending a new one.
Repairs carry a three month written guarantee, and new installations, such as a replacement shower or pump, carry twelve months. If the problem comes back within that time, call us and we will come back and put right anything the guarantee covers.
The Italian Plumber is qualified to install, repair and service the following across Shepherds Bush and West London.
Send us the shower's make and a few words about the fault. A member of the team will call you back to arrange a visit to your Shepherds Bush home.
Gas Safe registered · Rates published · Work guaranteed in writing
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No obligation. We call you back to arrange a time.