Warm in all the right places. Even wearing just my underpants…

It had been an eventful day! My beautiful partner Charlotte had given birth to our equally beautiful daughter Cassia – I was absolutely buzzing! Come 10pm, when I’d usually be heading to bed, I was still high from witnessing the birth, and feeling blessed that both Mum and baby were doing well. I knew there was no way I’d be able to sleep, so I decided to install my new Honeywell evohome kit. No time Read More…

Tip of The Month – Got a blockage? Charles could help you with that…

The average cost of hiring a plumber to unblock a sink or drain is around £150. More often than not, callouts for blockages turn out to be relatively easy jobs. It’s more about the time we need to spend on it, rather than the difficulty. They are usually nice and stress-free, and the customer is always happy with the result. Other plumbers might think I’m mad for making the following suggestion, because it effectively means Read More…

Ask Samuele: November 2020

This month, Tony from Teddington asks… Dear Samuele, Where’s my bloody stopcock? It seems to be in a different location in every house I’ve lived in. Kind regards, Tony Samuele says: Ciao, Tony! And grazie mille for your question. I’m glad you asked, because this is one of those things that most people don’t even think about – until they discover a leak and suddenly need to switch off the water supply to prevent a Read More…

Tip Of The Month – Gain full control. Make your radiators more economical.

For some people, the thought of installing a smart meter is a step too far, and I can understand why. Many believe that having your energy supplier know your every move around your home is just a tad intrusive, and it dissuades them from taking advantage of a genuinely useful technology. Those of you who already use devices such as Alexa or Google Nest smart speakers, will probably love what’s out there. So, without further Read More…

Ask Samuele: October 2020

This month, Maria from Twickenham asks… Dear Samuele, Every time I take a shower, my husband thinks it’s the funniest thing in the world to start doing the washing up. He delights in my screams as the water runs freezing cold. How can I stop this from happening? And can you suggest a way to stop my husband from playing these childish pranks? Kind regards, Maria Samuele says: Ciao, Maria! And grazie mille for your Read More…

“You need a holiday”, she said. (Part 2)

If you haven’t already read it, here’s Part 1. This was the life. Finally, all the stress and tension I’d felt over the last few months was starting to ebb away. I was embracing nature and loving every minute of it. But, as I began to enter a near-meditative state, I was abruptly brought back down to earth by an overly-energetic Captain Kreegan. “Shipmate Alberton”, he bellowed. Bit formal, I thought. “You alright?”, he shouted. Read More…

Ask Samuele: September 2020

This month, Anastasia from Ealing asks… Dear Samuele, I’d like to earn a little extra income renting out the spare bedroom in my house. Is there anything I need to consider regarding gas safety legislation? Kind regards, Anastasia with the spare bedroom Samuele says: Ciao, Anastasia! And grazie mille for your question. Well done for carefully considering this important issue. Even though you are just renting out one room, you will still need a Landlord Read More…

Tip of The Month – Need some plumbing stuff? It’s always worth spending a bit more…

It saddens me that many of the plumbing problems we get called to deal with, should never have happened in the first place. Fitting out a kitchen or bathroom is never a cheap task, and it’s easy to see why many people choose less expensive alternatives when buying things like taps, boilers or shower equipment. But the truth is, there are a lot of very cheap Chinese products out there that look the part, but Read More…

“You need a holiday”, she said

Myself and the team, have – thankfully – had very little to worry about during this awful pandemic. Work’s generally been fine. Everyone’s healthy, and things actually look good for the future – mainly thanks to our amazing customers. But at the same time, I have to admit, I was starting to feel pretty burned out. The uncertainty of things in the early days of the virus, along with the usual family worries, and the difficulties of running a local plumbing and heating business – Read More…

Ask Samuele: August 2020

This month, Philip from Acton asks… Dear Samuele, I’ve noticed that my radiator leaks occasionally. It doesn’t seem to affect the heat it gives out, so I was wondering, if it will just stop leaking all by itself? Best wishes, Philip with a leaky rad Samuele says: Ciao, Philip! And grazie mille for your question. You’re right. Very often a small leak in a radiator does little to affect the temperature it puts out. You Read More…