A Christmas Tale… “Daddy, can we visit Santa?”

The run-up to Christmas is always a busy time for me and the team; people are keen to make sure that their boilers and heating systems won’t break down over the festive period. This means we’re mainly carrying out inspections and simple radiator bleeds. It’s work that’s really quite enjoyable, and it’s a nice way to wind down before the start of the holidays. However, I always like to take a few days off to Read More…

Tip of The Month – Oh, what to do about food waste at Christmas

As much as we’d like to eat all of the food that we so painstakingly prepare over the festive season, for most, there’s still going to be a considerable amount of waste. Many won’t touch the Brussels sprouts. No one’s going to eat a turkey carcass, and there are always a few too many potatoes still kicking around… they just don’t taste so great two days after the main event. So, what do you do? Read More…

Ask Samuele: December 2020

This month, John from Richmond asks… Dear Samuele, This isn’t actually a question about a plumbing problem. I just need some general advice. This year, my wife’s mother will be joining us for Christmas. She’s a lovely lady, and any man would be lucky to have her as a mother-in-law. The trouble is, she loves Brussels sprouts, but they don’t love her. They play havoc with her digestive system, and to say that the resulting Read More…

Warm in all the right places. Even wearing just my underpants…

It had been an eventful day! My beautiful partner Charlotte had given birth to our equally beautiful daughter Cassia – I was absolutely buzzing! Come 10pm, when I’d usually be heading to bed, I was still high from witnessing the birth, and feeling blessed that both Mum and baby were doing well. I knew there was no way I’d be able to sleep, so I decided to install my new Honeywell evohome kit. No time Read More…

Tip of The Month – Got a blockage? Charles could help you with that…

The average cost of hiring a plumber to unblock a sink or drain is around £150. More often than not, callouts for blockages turn out to be relatively easy jobs. It’s more about the time we need to spend on it, rather than the difficulty. They are usually nice and stress-free, and the customer is always happy with the result. Other plumbers might think I’m mad for making the following suggestion, because it effectively means Read More…

Ask Samuele: November 2020

This month, Tony from Teddington asks… Dear Samuele, Where’s my bloody stopcock? It seems to be in a different location in every house I’ve lived in. Kind regards, Tony Samuele says: Ciao, Tony! And grazie mille for your question. I’m glad you asked, because this is one of those things that most people don’t even think about – until they discover a leak and suddenly need to switch off the water supply to prevent a Read More…

Tip Of The Month – Gain full control. Make your radiators more economical.

For some people, the thought of installing a smart meter is a step too far, and I can understand why. Many believe that having your energy supplier know your every move around your home is just a tad intrusive, and it dissuades them from taking advantage of a genuinely useful technology. Those of you who already use devices such as Alexa or Google Nest smart speakers, will probably love what’s out there. So, without further Read More…

Ask Samuele: October 2020

This month, Maria from Twickenham asks… Dear Samuele, Every time I take a shower, my husband thinks it’s the funniest thing in the world to start doing the washing up. He delights in my screams as the water runs freezing cold. How can I stop this from happening? And can you suggest a way to stop my husband from playing these childish pranks? Kind regards, Maria Samuele says: Ciao, Maria! And grazie mille for your Read More…

“You need a holiday”, she said. (Part 2)

If you haven’t already read it, here’s Part 1. This was the life. Finally, all the stress and tension I’d felt over the last few months was starting to ebb away. I was embracing nature and loving every minute of it. But, as I began to enter a near-meditative state, I was abruptly brought back down to earth by an overly-energetic Captain Kreegan. “Shipmate Alberton”, he bellowed. Bit formal, I thought. “You alright?”, he shouted. Read More…

Ask Samuele: September 2020

This month, Anastasia from Ealing asks… Dear Samuele, I’d like to earn a little extra income renting out the spare bedroom in my house. Is there anything I need to consider regarding gas safety legislation? Kind regards, Anastasia with the spare bedroom Samuele says: Ciao, Anastasia! And grazie mille for your question. Well done for carefully considering this important issue. Even though you are just renting out one room, you will still need a Landlord Read More…