Why do my socks disappear from the washing machine?

As a plumber, I often get asked: “Where do half my socks go, once they’ve been put in the wash?” As far as I know, they get caught up in the back of the washing machine, or simply go missing from the washing line. But my young daughter told me it was something much more magical than that. Here’s her story: There was a girl, called Isabel. She was 8-years old, and lived in a Read More…

Meet the team: Spotlight on Thomas

He tinkers with 3D printers. He plays the guitar, and don’t even get him started on microbiology. This man loves his hobbies… and his work. Let’s meet Thomas and find out what he’s all about.   Hi Thomas, it’s lovely to meet you. It’s great to meet you, too.   What do you do at the Italian Plumber? I’m what you could call a ‘through-and-through’ plumber. It means that I don’t get involved with gas Read More…

Ask Samuele: May 2023

This month, Christopher from Mortlake asks… Dear Samuele, I recently saw a product that made the job of removing radiators much cleaner and simpler. It was invented by someone in your trade. It got me thinking: Have you ever had an idea for a plumbing tool invention that you think would make plumbers’ lives easier? Yours sincerely, Christopher   Ciao, Christopher. And grazie mille for your question! I’ve not had any ideas specifically for a Read More…

7 ways to maintain and ensure the efficiency of your underfloor heating

The popularity of underfloor heating has risen sharply in recent years, and it’s not hard to see why. It’s a highly efficient way to keep your home warm and comfortable. The heat distribution is even, there’s no need for unsightly radiators, and it can even save you money in the long run. But with this increase, comes the rise in demand for effective underfloor heating maintenance. Like any heating system, proper maintenance is crucial to Read More…

Can a central heating power flush save you money and prevent future problems?

Summer’s here! It’s not only a beautiful time of year, but it also provides an ideal opportunity to ensure that you don’t experience any heating problems next winter. Much of the boiler work that we carry out could so often have been avoided if the customer had just spent a little more time focusing on preventative measures. A perfect example of this is power flushing.   What is power flushing, and why would I need Read More…

Meet the team: Spotlight on Radoslaw

Rad by name, but not my nature. He loves the simple pleasures in life, and he’s also very handy. Let’s meet Radoslaw.   What do you do at IT? I’m a heating engineer. I do the usual plumbing stuff: boilers, changing taps, attending to toilet leaks – that kind of thing.   Where are you from? Bialystok, Poland.   How long have you been working for Samuele? Getting on for two-and-a-half years.   Do you Read More…

Don’t be caught out by a hidden or faulty stopcock

Is your stopcock in good shape? Do you even know where it is? I adore those old black and white Laurel and Hardy films from the 1930s. Their bungling nature and all-round, hopelessly incompetent approach to even the simplest task has me cracking up. But whether you’ve seen it in one of their films, or any number of other slapstick comedies, we’re all familiar with the scenes where a nail is hammered into a wall, Read More…

Ask Samuele: February 2023

This month, Rita from Twickenham asks… Dear Samuele, I’ve started to hear all sorts of ticking noises coming from my water pipes, and the heating system seems to take ages to warm up. It got me thinking: How can I tell if my central heating pipes need replacing? Yours sincerely, Rita   Samuele says: Ciao, Rita! And grazie mille for your question. That noise you can hear, and the slowdown in your heating system, is Read More…

How to avoid a plumbing disaster this Christmas 2022

For many people, 2022 will bring the first proper Christmas they’ve had in the last few years. That’s why it’s especially important that nothing goes wrong, and that you all get to enjoy a really special day. So, here are a few tips to make sure the festivities go off with the right kind of bang.   Insulate, insulate, insulate… Insulating your water pipes is the best protection you can have against them bursting in Read More…

Ask Samuele: September 2022

This month, John from Richmond asks… Dear Samuele, I’m getting a little tired of the usual Christmas food… turkey, brussels sprouts, nut roasts – that kind of thing. I then remembered that you have a passion for food, and once showed a picture of a delicious-looking Coda alla vaccinara, in a past newsletter. It got me thinking. Can you recommend any traditional Christmas recipes that will help me to reinvigorate this year’s festive cuisine? Already Read More…