Ask Samuele: December 2025

This month, Sandra from Teddington asks… Dear Samuele, My husband and I have invited an Italian couple to stay with us over the Christmas period, which we are very excited about. We’ve already stocked up on a good festive mix of British and traditional Italian food and drink, but it made us wonder: Aside from food and beverages, is there a particularly nice gesture or tradition—specific to Italian culture at this time of year—that we Read More…

Ask Samuele: October 2025

This month, Reggie from Chiswick asks… Dear Samuele, I’m worried about the impending cold weather, and the effect freezing temperatures could have on my water pipes. Is lagging the best solution, and is it an easy job I could do myself? Yours sincerely, Reggie   Ciao, Reggie. And grazie mille for your question! Yes, lagging is an excellent way to stave off the cold and keep your pipes safe and flowing over winter. Just pop Read More…

Finding your two-tap basin annoying?

As many of my European customers will testify, one of the oddest things they notice about living in the UK is the two-tap setup in sinks and basins. And, to be fair, most of my British customers agree. The problem with this arrangement is the lack of temperature control. You’re left fiddling with two taps, balancing hot and cold through separate spouts — like spinning plates in a circus act. If you want a thorough Read More…

Comfort height toilets: a must-have for senior citizens

You might not be aware of this, but there is something called a comfort height toilet – often referred to as a tall toilet. They’ve actually been around for some years – though, unfortunately, many people are completely unaware of their existence. Their purpose is to make sitting down and standing up easier by reducing strain on the knees, hips, and back – and they’re especially popular with taller individuals. In this article, I’m going Read More…

Meet the team: Spotlight on Liam

He’s a family man, a former sports fanatic, and probably the friendliest face you’ll meet on a callout. With 17 years in the trade, Liam brings good vibes, great service and the occasional confused Italian customer (you’ll find out why). Let’s meet Liam.   What do you do at the Italian Plumber? I’m a plumber, and also deal with the heating side of things, covering everything from leaky taps to full system installs. It’s a Read More…

Ask Samuele: July 2025

This month, Leisha from Fulham asks… Dear Samuele, I’m getting really fed up with the limescale build-up on my kitchen and bathroom taps. It’s become so hard it’s almost like stone — it even grazes my hand when I turn the taps on and off. Can you recommend a natural product to help remove it? I want to avoid using harsh chemicals. Yours sincerely, Leisha   Ciao, Leisha. And grazie mille for your question! The Read More…

How to choose the right boiler for your home

10 questions you need to ask yourself: Choosing a boiler isn’t exactly a thrilling task. It’s not like picking a new car or planning a holiday. But when winter rolls in and your radiators are hot, your shower’s steamy, and your bills are under control… you’ll be glad you made the right choice. If you’re thinking about replacing your boiler (or fitting one in a new home), here are 10 key questions you should ask Read More…

Meet the team: Spotlight on Nicola

He’s young, he’s dedicated to his work, and he loves nothing more than to spend time with his beautiful family. Let’s meet Nicola!   Hi Nicola, it’s lovely to meet you! What do you do at the Italian Plumber? Hi, it’s lovely to meet you, too. I work as a gas engineer and plumber. Where are you from? The very beautiful south Puglia in Italy. What’s the most satisfying part of your job? Helping customers Read More…

Ask Samuele: March 2025

This month, Steve from Wandsworth asks… Dear Samuele, I live in a very hard water area, which has caused a crusty build-up of limescale round the rim and in the bottom of the toilet bowl. What’s the easiest and quickest way to get rid of it? Yours sincerely, Steve   Ciao, Steve. And grazie mille for your question! First, remove the water from the toilet bowl. Don’t worry—you don’t need a plumber for this. Simply Read More…

Why you might need an external expansion vessel attached to your boiler

If you live in a one- or two-bedroom property, your boiler likely has an internal expansion vessel that is perfectly equipped to handle your hot water and heating needs—safely accommodating up to eight to ten small radiators. Hey, unless you’re curious about boiler stuff in general, you can stop reading this article now and get on with your day. Catch you later. However, if you live in a larger property, you might need to consider Read More…