The good news is, your heating will be fine, but that other thing you want me to check…

It was just a routine radiator bleed. Nothing too complex. Luigi had already endured a tough morning, servicing a 1970s’ combi boiler, so we thought it was only fair he attends something a little less taxing. We happily allocated him the job, and he set off, hopeful that his day was about to getbetter. The customer, Mr Penn, is a charming individual with a passion for good food and fine wine. With great warmth, he greeted Luigi, offered Read More…

Ask Samuele: July 2020

This month, Janette from Chiswick asks… Dear Samuele, I have a hot water cylinder installed in my home, but the water that comes from my taps is so hot, I’m terrified my little one could accidentally scald himself. Why is it so hot, and how can I lower the temperature and still keep the hot water cylinder and its benefits? Yours sincerely, Janette and the little one Samuele says: Ciao, Janette! And grazie for your Read More…

We thought we had a fan…

It was a rainy Monday morning. Our schedule for the days ahead could have been busier, and one of our vans was off the road and in for repair. It certainly wasn’t the best start to the week. Quite gloomy, in fact. Then the phone rang. It was Albert. A truly lovely gentleman: charming, humble, always dapperly dressed, and neverendingly cheerful. He sometimes has trouble hearing, so often wears a hearing aid. Albert is a Read More…

Tip of the month: The Plumbing Inspector

Buying or selling a house? You might want to call a Plumbing Inspector. When I decided to resurrect this blog, I didn’t just want to roll out the usual tips like, ‘how to change a washer’, or ‘why install a combi boiler?’. Not that there’s anything wrong with these handy bite-sized guides – they are genuinely useful things to write about. Instead, I thought the best way to bring value to my readers was to Read More…

We kept telling him we didn’t do fridges….

We kept telling him we didn’t do fridges, but he wouldn’t listen…. Over the years we’ve built such good relationships with our customers, they start to feel like family. We’ve become an integral part of their lives: regularly fixing plumbing issues, solving problems that aren’t really in a plumber’s remit, and often just popping round for a cup of tea and a chat. Then, one day, we got a call from one of our most Read More…

Mario couldn’t believe how old it was…

Just a regular plumbing job. Or was it? We got the call. Mr Higginbottom (not his real name, but close), a very eccentric, much-loved customer of many years, was having trouble with his pipes. Over the years, we’ve fixed many a problem: split washers, leaky taps, radiators that stopped working in the dead of winter… But this job was different. We put Mario (not his real name, but close) on it. Mr Higginbottom has always Read More…

Tip of the month: Got a garden? Get a tap

Outdoor garden taps It’s halfway through May 2020. The sun is shining, the air has way less pollution than usual, and you can guarantee that no one will bump into you when taking a walk. Just one problem, it’s the horrid COVID-19 lockdown that’s caused these rays of sunshine. Oh well, every cloud and all that. But there is one other plus side. If you are fortunate enough to own a garden, there has never Read More…

How to unblock a sink

Save your pennies! Sinks, showers and other household drains can get easily clogged with food waste and all sorts of nastiness. Most people with spend their hard earned money on expensive drain cleaner. But wait! We know a handy tip that does the job and could save you a few quid. All you need is some household vinegar, bicarbonate of soda and a kettle. Tip the bicarb into the affected drain and leave for 10 minutes Read More…

How to bleed a radiator

The last thing you need is for your heating to stop working, especially during the winter season when it is particularly cold. Make sure your radiators are in full working order; if they aren’t producing heat effectively, then there might be some trapped air or gas in the system. Below is a simple 8-point guide on how to bleed your radiators at home. What you will need: A Radiator Key or flat-headed screwdriver A cloth, towel or even Read More…