My 10 rules for delivering amazing customer service
…and why my team love adhering to them I love being a plumber, and I love managing a great team. But what I enjoy most about running a plumbing business is making my customers happy and delivering the best service possible. When I first started the company, I created 10 rules that I promised myself I’d never break. These rules were designed to ensure The Italian Plumber would be the best it can be and Read More…

