Be thrifty, but don’t be nasty
A new kind of customer complaint Here at The Italian Plumber, we’re experiencing a bit of a new phenomenon that I thought would be interesting to talk about. Dealing with customer complaints is just part and parcel of running a business. It doesn’t matter how good your intentions are, there will always be times when a customer is unhappy with your service, product or offer. Luckily, they are few and far between and we have Read More…