Get a heat pump, or else…

The Government’s Clean Heat Market Mechanism (CHMM) If you were considering having a traditional gas boiler installed, the release of this industry news will be of particular interest to you. In March 2023, the Government’s Department for Energy Security & Net Zero published its proposal for a Clean Heat Market Mechanism. Its purpose: “To set out policy proposals and invite stakeholder views on the introduction of a market-based mechanism to support the development of the Read More…

Why I’m raising our plumbing service prices

For the past three years I’ve done everything I can to keep my plumbing and heating service price increases to an absolute minimum. The ten years previous to that saw virtually no increases at all. In the pursuit of maintaining this, I’ve looked at cost efficiencies, cheaper suppliers, reduced marketing costs – pretty much anything I could do to stave off a major price increase. But there comes a time when, enough-is-enough, and you have Read More…

Ask Samuele: April 2021

This month, Amelia from Earlsfield asks… Dear Samuele, We are planning on doing some building work to our home and want to move the boiler to a different part of the house. Is it possible to do this, or would we need to get a brand new one installed? Yours sincerely, Amelia Samuele says: Ciao, Amelia! And grazie mille for your question. Yes, it is possible but it depends. If your boiler is less than Read More…

Ask Samuele: March 2021

This month, Christopher from Teddington asks… Dear Samuele, When I run my taps, the pipes begin to make the most dreadful whooshing noise throughout the whole of my house. It’s so annoying. Can you tell me what’s causing it, and how I can stop it? Yours sincerely,   Christopher Samuele says: Ciao, Christopher! And grazie mille for your question. We get booked to deal with this problem a lot. The noise usually occurs because the Read More…

Ask Samuele: February 2021

This month, Daphne from Barnes asks… Dear Samuele, This Valentine’s Day, I’m hoping that me and my other half will be able to enjoy a nice romantic evening together; some candle light, a delicious meal, a bit of loving – you get the picture. However, as it’s winter, at some point in the evening I will have to turn the heating on. Problem is, when I do, I know that the radiator pipes will start Read More…

Ask Samuele: January 2021

This month, Jessica from North Sheen asks… Dear Samuele, Now that winter is in full swing, I can’t help noticing that my living room’s radiator is failing to keep us warm and toasty, even though it’s really hot when you touch it. What’s causing my room to feel so cold? Yours sincerely, A chilly Jessica   Samuele says: Ciao, Jessica! And grazie mille for your question. This is actually a common problem and the answer Read More…

Ask Samuele: December 2020

This month, John from Richmond asks… Dear Samuele, This isn’t actually a question about a plumbing problem. I just need some general advice. This year, my wife’s mother will be joining us for Christmas. She’s a lovely lady, and any man would be lucky to have her as a mother-in-law. The trouble is, she loves Brussels sprouts, but they don’t love her. They play havoc with her digestive system, and to say that the resulting Read More…

Ask Samuele: November 2020

This month, Tony from Teddington asks… Dear Samuele, Where’s my bloody stopcock? It seems to be in a different location in every house I’ve lived in. Kind regards, Tony Samuele says: Ciao, Tony! And grazie mille for your question. I’m glad you asked, because this is one of those things that most people don’t even think about – until they discover a leak and suddenly need to switch off the water supply to prevent a Read More…

Ask Samuele: October 2020

This month, Maria from Twickenham asks… Dear Samuele, Every time I take a shower, my husband thinks it’s the funniest thing in the world to start doing the washing up. He delights in my screams as the water runs freezing cold. How can I stop this from happening? And can you suggest a way to stop my husband from playing these childish pranks? Kind regards, Maria Samuele says: Ciao, Maria! And grazie mille for your Read More…

Ask Samuele: September 2020

This month, Anastasia from Ealing asks… Dear Samuele, I’d like to earn a little extra income renting out the spare bedroom in my house. Is there anything I need to consider regarding gas safety legislation? Kind regards, Anastasia with the spare bedroom Samuele says: Ciao, Anastasia! And grazie mille for your question. Well done for carefully considering this important issue. Even though you are just renting out one room, you will still need a Landlord Read More…