You’re still using a food waste recycling bin?

You might want to sink that idea. With most Greater London boroughs now providing household food recycling bins, few could argue with the benefits. Much of the food waste is used to create nutrient-rich fertiliser for use in local farming, not to mention the positive effect it has on your main rubbish bins in terms of hygiene, reducing nasty smells and keeping foxes at bay. That’s assuming the bin is securely locked in the first Read More…

Finding your two-tap basin annoying?

As many of my European customers will testify, one of the oddest things they notice about living in the UK is the two-tap setup in sinks and basins. And, to be fair, most of my British customers agree. The problem with this arrangement is the lack of temperature control. You’re left fiddling with two taps, balancing hot and cold through separate spouts — like spinning plates in a circus act. If you want a thorough Read More…

How to choose the right boiler for your home

10 questions you need to ask yourself: Choosing a boiler isn’t exactly a thrilling task. It’s not like picking a new car or planning a holiday. But when winter rolls in and your radiators are hot, your shower’s steamy, and your bills are under control… you’ll be glad you made the right choice. If you’re thinking about replacing your boiler (or fitting one in a new home), here are 10 key questions you should ask Read More…

Why you might need an external expansion vessel attached to your boiler

If you live in a one- or two-bedroom property, your boiler likely has an internal expansion vessel that is perfectly equipped to handle your hot water and heating needs—safely accommodating up to eight to ten small radiators. Hey, unless you’re curious about boiler stuff in general, you can stop reading this article now and get on with your day. Catch you later. However, if you live in a larger property, you might need to consider Read More…

My 10 rules for delivering amazing customer service

…and why my team love adhering to them I love being a plumber, and I love managing a great team. But what I enjoy most about running a plumbing business is making my customers happy and delivering the best service possible. When I first started the company, I created 10 rules that I promised myself I’d never break. These rules were designed to ensure The Italian Plumber would be the best it can be and Read More…

Got more than one bathroom?

Ever heard of a Megaflow system? Imagine the scenario: you walk into a large family home first thing in the morning and are met by a chorus of screams, ouches, and expletives. That’s the sound of its occupants using more than one bathroom at a time, and those noises are the unhappy responses to the uncomfortable effects of low water pressure and poor temperature control. This is a problem for many of my West London-based Read More…

Is it time to replace your gas boiler?

5 reasons why you should consider it It will not surprise you to learn that I’m often asked: ‘Samuele, when should I consider replacing my boiler?” The short answer is: As seldom as possible. The main reason being: cost. But when talking about the cost of a replacement, a seesaw of economics comes into play and you have to find that crucial balance in order to make the right decision. To help you, I’ve put Read More…

For a happier mind, get a cleaner behind.

Should you install a bidet or a handheld douche? Let’s face it, toilet paper gets the job done, but there’s a welcome satisfaction that comes with a clean rinse that not even the softest 2-ply can achieve. That’s where bidets and handheld bidet douches (also known as shower douches and bum guns) come in, offering a refreshing alternative to a regular fold-and-wipe solution. They’ve been a regular feature in most European homes going back 30 Read More…

Get a heat pump, or else…

The Government’s Clean Heat Market Mechanism (CHMM) If you were considering having a traditional gas boiler installed, the release of this industry news will be of particular interest to you. In March 2023, the Government’s Department for Energy Security & Net Zero published its proposal for a Clean Heat Market Mechanism. Its purpose: “To set out policy proposals and invite stakeholder views on the introduction of a market-based mechanism to support the development of the Read More…

Why I’m raising our plumbing service prices

For the past three years I’ve done everything I can to keep my plumbing and heating service price increases to an absolute minimum. The ten years previous to that saw virtually no increases at all. In the pursuit of maintaining this, I’ve looked at cost efficiencies, cheaper suppliers, reduced marketing costs – pretty much anything I could do to stave off a major price increase. But there comes a time when, enough-is-enough, and you have Read More…