Gas Installations in Richmond
Boiler repairs, heating faults, gas hobs and landlord checks across Richmond TW9, from the Georgian houses on Richmond Hill to the Edwardian terraces of North Sheen and the cottages around Kew Green.
Gas repairs in Richmond · Gas boiler installation in Richmond TW9 · Gas hob installation in Richmond
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No obligation · Rates published up front
Our gas engineers in Richmond spend a good part of each week south of the river in TW9, working in homes that range from tall townhouses beside Richmond Green to compact flats above the shops on George Street. We service and repair boilers on all the major brands, track down central heating faults, fit and check gas fires, and connect cookers, hobs and range cookers. Every engineer is Gas Safe registered and shows you their ID card at the door. Before any work starts, you hear what we found and what it is likely to involve, in plain words. We look for the most reliable and cost effective fix first, and only talk about replacement when a repair would be money badly spent.
Richmond homes keep a heating engineer busy in unusual ways. A house divided into flats on the Hill may hide three boilers in three cupboards, each with its own flue route through old brickwork. A kitchen refit in Kew often moves the gas hob onto an island, which changes the pipe run completely. Whatever brings us in, we look at the flue, the ventilation and the supply while we are there, and you keep the certificate for any appliance we fit or test.
We also cover the whole of West London, including Richmond, Shepherds Bush, Hammersmith, Chiswick, Ealing, Barnes, Notting Hill, Kensington, Fulham and Putney. Find our gas engineers in Richmond on Google Maps.
Richmond customers tend to pass our number along to friends in Kew, Petersham and Sheen. These reviews come from people who booked us for gas and heating work in TW9.

Boilers
Boilers in Richmond often live in awkward spots. In the tall Georgian and early Victorian houses near the Green they sit in basements or top floor cupboards, a long way from the radiators they feed. Larger family homes in North Sheen usually run a system boiler with a cylinder, while the flat conversions lean on combis. We repair and service all of them, show you what has failed, and offer a no-obligation boiler survey and quotation if a new boiler is the better answer. Booking the annual service before autumn means it is done well before the heating is really needed.
Central heating
Central heating in the big houses on Richmond Hill can mean radiators spread over four or five floors, and the top rooms are usually the first to go cold. Sludge, a weak pump or an unbalanced system is often behind it. We find the real cause, and where the water is dirty we can power flush the pipes and radiators to clear them properly.

Hobs and cookers

Kitchens in TW9 get upgraded often, and range cookers are popular in the bigger houses around Kew and the Hill. We connect gas cookers, hobs and range cookers, disconnect the old appliance, carry out two gas tests and confirm the room has the ventilation it needs. A gas safety certificate is handed over once everything is connected.
Whether you have bought a gas cooker, range cooker, oven or hob, we connect it safely and disconnect your old one on the same visit. Once it is fitted and tested, you get a gas safety certificate for the installation.
A Richmond boiler that keeps locking out is a nuisance, while a carbon monoxide alarm sounding in TW9 is serious. The panel below sets out the warning signs to look for and what each one usually means for you.
Call 0800 111 999 first
Once the emergency service has made the supply safe, call us to trace and repair the fault.
Book a visit this week
Plan ahead
Richmond is one of the most protected parts of London, with conservation areas covering Richmond Green, Richmond Hill, Kew Green and much of Petersham. That shapes gas work in a very practical way. Georgian terraces and early Victorian villas often have chimneys that once served coal fires and later gas fires, and those flues need checking before anything is reconnected. In Kew, the late Victorian and Edwardian houses near Kew Gardens station tend to have boilers that have moved into kitchens or lofts over the decades, sometimes with flues that no longer meet current rules. North Sheen is mostly Edwardian terraces with long, narrow layouts, so the meter is at the front while the boiler and hob are right at the back. Petersham is quieter again, with older houses near Petersham Meadows where any new flue or vent has to sit well with the building. Then there are the flats carved out of large houses on the Hill, where one meter cupboard in the hall can serve four homes. We plan around all of this before we come out.
The other thing about Richmond is how often homes change hands or go to tenants. A new owner in TW9 often inherits a boiler with no service history and a gas fire nobody has lit in a long time. We are happy to look over the whole system in one visit, tell you what is sound, what needs work soon and what can wait, and put it in writing so you can plan. If you only want the boiler serviced, that is fine too, and we will simply note anything else we spot for another day.
Live just over the river or further along the Thames? The same Gas Safe engineers work in the neighbouring areas below, on exactly the terms we use in Richmond.
Gas work in Richmond is charged by the hour, with a one hour minimum and then 15 minute periods after that. Parts appear on the invoice, listed one by one at trade price plus a mark-up. We never charge for the journey to TW9. If we have to pay for parking, it goes on the bill at exactly what it cost us.
How we chargeMon to Fri, 08.00 to 17.00
Parking and waste removal are added at cost. All prices plus VAT, from our prices page.
From the first call to the final certificate, here is how a gas job in Richmond runs. You hear the likely cost before work starts, and we keep you up to date if the plan changes.
The make and model, what it is doing, and a photo if you can. The more we know, the more likely we can bring the parts you might need.
You get an arrival time and updates if anything changes. Your engineer shows their Gas Safe ID card on arrival.
We find the cause, explain it and price the repair before replacement is ever on the table.
Gas tested before we leave, paperwork for the job, and a written guarantee: three months on repairs, twelve on installations.
We are an Acton firm with family values, just up the road from Richmond, and most of our work arrives by recommendation. Plenty of customers in TW9 have used us for ten years or more. Our engineers are friendly, highly experienced and Gas Safe registered, and we are a Checkatrade approved member.
The most reliable and cost effective fix comes first. We only advise replacement when we can show you why.
Hourly rates and our parts mark-up are published on our website.
Twelve months on new installations and three months on repairs.
£5m public liability insurance for work carried out at your property.
Anyone in TW9 who notices a gas smell indoors should ring the national gas emergency number before anything else. Once the supply has been made safe, call us and we will treat finding and fixing the leak as an absolute priority. Gas leak detection in Richmond
Straight answers to the questions Richmond customers ask most about gas work.
Still not sure?
Ask an engineerYes. Fitting or connecting a gas hob or cooker is gas work, so it must be done by a Gas Safe registered engineer. Pulling your own cooker out on its bayonet to clean behind it is fine, but a new or different appliance is an installation. We connect it, test the gas before and after, and give you a certificate. Many Richmond kitchens sit in period houses with chimney breasts and limited airflow, so when we fit a gas hob here we pay close attention to the ventilation and to where the supply pipe has to run.
Not always. Anyone can call themselves a plumber, but only a Gas Safe registered engineer can legally work on gas appliances such as boilers, hobs and fires. Our team covers both, so one visit can sort out the gas side and the water side of your heating.
Call the National Gas Emergency Service on 0800 111 999 straight away, open windows and doors, and turn the gas off at the meter if you can. Do not use switches or flames. They make the supply safe, but repairs to pipes and appliances after the meter are up to you, so call us next to trace and fix the fault.
Our gas, boiler and heating engineers charge £130 +VAT an hour, Monday to Friday, 08.00 to 17.00, with a one hour minimum and 15 minute periods after that. Parts are charged at trade price plus 25%, and a landlord gas safety record is £130 +VAT for up to two appliances. Getting to a Richmond address costs you nothing. Parking is the only local extra: where we need a council bay near the Green or the station, the charge is added at cost.
Yes. We disconnect the old appliance, check the position and connection for the new one, then fit it and test it, all in one visit. If you want the old cooker taken away, we can do that too for a set disposal charge.
Landlords must have every gas appliance checked each year and give tenants a copy of the record within 28 days. The check can be done up to two months early and keep the same renewal date. Homeowners are not legally required to have one, but an annual service is strongly advised. Richmond has a busy lettings market, from flats in converted houses on the Hill to family homes rented out in Kew and North Sheen, and every one of them needs its gas safety record renewed annually.
Repair first, unless there is a clear reason not to. We look at the age of the boiler, whether parts are still made and how often it has broken down, then price the repair. If replacement makes more sense, we show you why and quote it separately, with no obligation.
Call us. Repairs carry a three month written guarantee and new installations twelve months. We come back, check the work and put right anything the guarantee covers.
Ask to see their Gas Safe ID card and check both sides. The front shows their photo and licence number, and the back lists the gas work they are qualified for, such as cookers or boilers. You can also check the business on the Gas Safe Register online. Our engineers show their card on every visit.
The Italian Plumber is qualified to install, repair and service the following across Richmond and West London.
Let us know what the boiler, fire or cooker in your Richmond home is doing and which days work for you. We will ring back to fix a time that suits.
Gas Safe registered · Rates published · Work guaranteed in writing
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No obligation. We call you back to arrange a time.