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The leaves are turning crisp and falling from the trees. The days are swiftly becoming colder. And, of course, we’re now approaching that time of year again – Christmas… The season of goodwill. I question that last bit, but that’s another story. For me, this now means that I have two very excitable children running around the house. Cassia is just over a year old and kind of aware that something magical is about to Read More…
About Sharon This month, we meet the lovely Sharon, one of the unsung heroes of The Italian Plumber back office team. Hello Sharon, very nice to meet you. So, what is your job role, and what makes it exciting? It’s hard to define a job title, but I’m responsible for ensuring all the bookings administration is up to date, and making sure that our customers are happy with the work they’ve received. It’s exciting because Read More…
This month, Ricky from Acton asks… Dear Samuele, I’m at work during the day, so over the winter months I only need to use the heating in the evenings and at weekends. During these hours, if I set the boiler’s mechanical timer to turn the heating on and off every hour, will this save me money and still generate the same amount of heat? Yours sincerely, Ricky Samuele says: Samuele says: Ciao, Ricky! And Read More…
If you missed it, here’s Part 1 Now that Sniff was happily settled in the living room, Luigi could get on with unblocking Mr Braithwaite’s sink. But what Luigi didn’t know, was that Mr Braithwaite’s other passion in life was collecting snuff tobacco and antique snuff boxes. If you didn’t already know, snuff is a fine powdered tobacco that you snort up the nose. By doing so, you get the nicotine hit, but without the Read More…
I was enjoying a refreshing bottle of ice-cold Peroni with my friend Bill; discussing the woes of the plumbing trade and the future of our respective businesses. We then turned our attention to content ideas for October’s Italian Plumber newsletter. I explained that I would like to publish a Halloween story, but couldn’t think of anything to write. “Ah, don’t worry about that”, he said. “I’ve got a real cracker for you”. I asked if Read More…
If you’ve not already seen it, there’s a new kid on the block that claims to solve the problem of shower low pressure water flow. We’ve all been there; taking your morning shower and barely having the power to rinse the shampoo from your eyes. That, and the fact that you’re deprived of that zingy, rejuvenated shower feeling. So, the question is, does this new bathroom gizmo do what it says it does? Let’s find Read More…
This month, Florence from Chiswick asks… Dear Samuele, I’m thinking about decorating my home and carrying out some general improvements. Before I get the paint brushes out, is there anything I need to consider? Yours sincerely, Florence Samuele says: Samuele says: Ciao, Florence! And grazie mille for your question. This is an excellent question, and one that I wish more people would ask. Before doing anything of this nature, especially if you intend to Read More…
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We have a truly delightful customer who’s been using our service for well over ten years. And, in that time, we’ve built a considerable amount of trust between us. So much so, that when we attend a booking, he’s happy for us to just let ourselves in and get on with the job in hand… no face-to-face interaction required. This particular customer is Mr Braithwaite, a retired physicist. He is a gentle, modest man who Read More…
Wasting energy on anything is never a good thing. Just recently, I completed a 1,000-piece jigsaw puzzle, only to find that – right at the end – one of the pieces was missing. Now, that was a complete waste of energy. But on a more serious note, when winter comes around and we begin to rely on our central heating to keep us warm and cosy, we want to make sure that we’re not literally Read More…
This month, Rachael from Hayes asks… Dear Samuele, I have a tiny bathroom, which I’m considering converting into a wet room. I think it will look very modern and be much more practical. Is there anything in particular I need to consider before making such a change? Yours sincerely, Rachael Samuele says: Samuele says: Ciao, Rachael! And grazie mille for your question. Yes, keep your toilet roll in a box. Ciao for now, Samuele