about Shane The Italian Plumber has its fair share of budding cooks and adventurous travellers, but our Shane is all about the animals. Hello Shane, it’s nice to meet you. What is your role at the Italian Plumber? Hi, it’s nice to meet you, too. I’m a plumbing engineer. How long have you been working for Samuele? It will be 4 years in September. Where are you from? I’m from a beautiful place called Weymouth Read More…
As regular readers of The Italian Plumber blog will know, I normally just write about light-hearted stuff… funny stories, tips, the odd review… those kinds of things. But I recently attended a refresher course that focussed on the safety and maintenance of ‘unvented hot water storage systems’. More commonly known as, Megaflo. Naturally, I’ve always been aware of the dangers, and as a fully qualified heating engineer and plumber, I am certified to deal with Read More…
This month, Lizzy from Richmond asks… Dear Samuele, I enjoy reading your newsletters and the new Meet the Team section. But it got me wondering: are all of your plumbers actually Italian? Yours curiously, Lizzy Samuele says: Ciao, Lizzy! And grazie mille for your question. As you can imagine, when I first started, I didn’t think that I’d build the company into what it has now become today. We have a great mix of nationalities. Read More…
About Federico He loves his job, he loves meeting people, and he loves exploring new places. Simply put, Federico is all about the amore. Hello Federico, nice to meet you. What do you do at the Italian Plumber? Ciao. Nice to meet you, too. I work as a gas engineer/plumber. How long have you been working for Samuele? I came to the UK two and a half years ago and began working for Samuele in Read More…
If you’re anything like me, you might be starting to think a bit more about the energy you consume. Or more to the point, the cost of consuming it. Unless you’ve been living on Mars these past few months, you’ll know that energy bills are going up significantly this year. That’s all we need! If you’re interested, here are some tips on making your heating more efficient, plus another cost-saving tip here. With all this Read More…
Many of you will know that I do like to mess about on the water. I’ve always loved boats, and over the last couple of years I’ve managed to spend more and more time on the ocean – all be it locally. And although some of those experiences have proved to be rather awful; in the main, I’ve really enjoyed them. So, recently I’ve been thinking about doing something new. Like taking a course or Read More…
This month, John from Acton asks… Dear Samuele, I want to modernise my home, and like the idea of installing underfloor heating. What are the things I need to consider? Yours sincerely, John Samuele says: Ciao, John! And grazie mille for your question. It all comes down to how well your house/property is insulated. That’s why you’ll find underfloor heating installed in many new builds. If you don’t currently have double glazing, don’t even think Read More…
About Wendi She’s busy, organised, and totally committed to making things run smoothly. But don’t go near her cat. This month, we meet the friendly and energetic Wendi. Hello Wendi, lovely to meet you. What is your job role at The Italian Plumber? Lovely to meet you, too. I actually have two main roles: Office Manager and Customer Service Manager. You must be very busy. How long have you been working there? Yes, Read More…
About Enrico This month, we meet the dashingly-handsome Enrico. He’s one of our valued gas engineers with six years’ service under his belt. We’re very lucky to have him, and our customers think so, too. Hello Enrico, whereabouts in Italy are you from? I’m from Puglia, which forms part of the heel in the southern region of Italy. It’s a very beautiful, picturesque place. I always encourage people to go and visit there. Read More…
This month, Suzana from Twickenham asks… Dear Samuele, Over the years, the seal around my bath has become covered in mould. It looks dreadful. And, no matter how much bleach or mould removal solution I use on it, I just can’t seem to shift it. If I have to, I’ll remove the seal and replace it. Thing is, I’d rather not do that until I’ve explored any other possible options. Is there any product or Read More…