Ask Samuele: March 2024

This month, Sandra from Ashford asks… Dear Samuele, I like to be prepared in the event of an emergency, so it got me thinking: In an emergency plumbing situation, what steps can a homeowner take to reduce any damage before a professional arrives? Yours preventatively, Sandra Ciao, Sandra. And grazie mille for your question! Firstly, in the event of you smelling gas, or you know there’s a leak, make sure you know where your gas Read More…

Ask Samuele: November 2023

This month, Leonardo from Putney asks… Dear Samuele, With the onset of old-age, my mother is now becoming quite frail and has developed arthritis. I’m looking for ways to make improve the quality of her life. Is there any way I could make it more comfortable for her to adjust the heat setting on her radiators? The current valves are very stiff, and she can no longer grip them. Many thanks. Leonardo   Ciao, Leonardo. Read More…

Ask Samuele: August 2023

This month, Romana from Richmond asks… Dear Samuele, I always like to be prepared around the house, just in case I have a little emergency. Are there any basic tools you could recommend, just in case I have to deal with a plumbing issue? Please also tell me, what kind of things I’d be able to fix myself? Yours sincerely, Romana Samuele says: Ciao, Ramona! And grazie mille for your question. That’s wise thinking. It’s Read More…

Ask Samuele: May 2023

This month, Christopher from Mortlake asks… Dear Samuele, I recently saw a product that made the job of removing radiators much cleaner and simpler. It was invented by someone in your trade. It got me thinking: Have you ever had an idea for a plumbing tool invention that you think would make plumbers’ lives easier? Yours sincerely, Christopher   Ciao, Christopher. And grazie mille for your question! I’ve not had any ideas specifically for a Read More…

Ask Samuele: February 2023

This month, Rita from Twickenham asks… Dear Samuele, I’ve started to hear all sorts of ticking noises coming from my water pipes, and the heating system seems to take ages to warm up. It got me thinking: How can I tell if my central heating pipes need replacing? Yours sincerely, Rita   Samuele says: Ciao, Rita! And grazie mille for your question. That noise you can hear, and the slowdown in your heating system, is Read More…

Ask Samuele: September 2022

This month, John from Richmond asks… Dear Samuele, I’m getting a little tired of the usual Christmas food… turkey, brussels sprouts, nut roasts – that kind of thing. I then remembered that you have a passion for food, and once showed a picture of a delicious-looking Coda alla vaccinara, in a past newsletter. It got me thinking. Can you recommend any traditional Christmas recipes that will help me to reinvigorate this year’s festive cuisine? Already Read More…

Ask Samuele: September 2022

This month, Todd from Mortlake asks… Dear Samuele, My boiler is on its last legs. There’s brown, rusty water coming out of one of my radiators, I have no hot water pressure, and my sink is completely blocked up. I am very stressed and unhappy with this awful situation. Can you suggest anything? Yours sincerely, Todd   Samuele says: Ciao, Todd! And grazie mille for your question. First of all, take some deep breaths. Don’t Read More…

Ask Samuele: August 2022

This month, Simon from Acton asks… Dear Samuele, I am considering having underfloor heating installed in my flat. But my friend told me that they can cause blood circulation problems and could lead to the onset of varicose veins. This sounds completely weird to me. Is there any truth in it? Simon   Samuele says: Ciao, Simon! And grazie mille for your question. Yes, I’ve heard this one before. First off, I can give plumbing Read More…

Ask Samuele: June 2022

This month, Terek from Molesey asks… Dear Samuele, I’ve always been one to drink bottled water, but now that the cost of living is skyrocketing, the price of water has become ridiculous. So my question is, how safe is it to drink normal tap water? Yours thirstily, Tarek Samuele says: Ciao, Tarek! And grazie mille for your question. Yes, UK tap water is very safe to drink. In fact, it’s amongst the safest in the Read More…

Ask Samuele: May 2022

This month, Isabel from Chiswick asks… Dear Samuele, I’ve heard that the government is bringing in a new grant scheme to help homeowners replace their fossil fuel boilers with a heat pump or biomass boiler. Will I be eligible, and will I be able to use the grant towards an air source heat pump specifically? Yours sincerely, Isabel   Samuele says: Ciao, Isabel! And grazie mille for your question. The grant relates to the boiler Read More…