Category: Plumbing Advice

This month, Leisha from Fulham asks… Dear Samuele, I’m getting really fed up with the limescale build-up on my kitchen and bathroom taps. It’s become so hard it’s almost like stone — it even grazes my hand when I turn the taps on and off. Can you recommend a natural product to help remove it? I want to avoid using harsh chemicals. Yours sincerely, Leisha   Ciao, Leisha. And grazie mille for your question! The Read More…

This month, Steve from Wandsworth asks… Dear Samuele, I live in a very hard water area, which has caused a crusty build-up of limescale round the rim and in the bottom of the toilet bowl. What’s the easiest and quickest way to get rid of it? Yours sincerely, Steve   Ciao, Steve. And grazie mille for your question! First, remove the water from the toilet bowl. Don’t worry—you don’t need a plumber for this. Simply Read More…

This month, Peter from Cheam asks… Dear Samuele, I’ve always been a believer in having multiple smoke alarms around the house. You can’t be too careful. I’m now thinking about installing a carbon monoxide detector. Can you recommend one, and where are the best places to put them in my home? Yours sincerely, Peter   Ciao, Peter. And grazie mille for your question! Faulty boilers, water heaters, gas stoves, and central heating systems can all Read More…

This month, Polly from Sunbury asks… Dear Samuele, I’ve always been curious to know how hotels manage to keep their bathroom facilities looking so clean and sparkly. Do you have any insider tips to help me achieve that ultra-clean look in my own bathroom? Yours sincerely, Polly   Ciao, Polly. And grazie mille for your question! Yes, there is a little-known trick that I often tell my customers about. Car wax. Just clean your bathroom Read More…

This month, Sandra from Ashford asks… Dear Samuele, I like to be prepared in the event of an emergency, so it got me thinking: In an emergency plumbing situation, what steps can a homeowner take to reduce any damage before a professional arrives? Yours preventatively, Sandra Ciao, Sandra. And grazie mille for your question! Firstly, in the event of you smelling gas, or you know there’s a leak, make sure you know where your gas Read More…

This month, Leonardo from Putney asks… Dear Samuele, With the onset of old-age, my mother is now becoming quite frail and has developed arthritis. I’m looking for ways to make improve the quality of her life. Is there any way I could make it more comfortable for her to adjust the heat setting on her radiators? The current valves are very stiff, and she can no longer grip them. Many thanks. Leonardo   Ciao, Leonardo. Read More…

This month, Romana from Richmond asks… Dear Samuele, I always like to be prepared around the house, just in case I have a little emergency. Are there any basic tools you could recommend, just in case I have to deal with a plumbing issue? Please also tell me, what kind of things I’d be able to fix myself? Yours sincerely, Romana Samuele says: Ciao, Ramona! And grazie mille for your question. That’s wise thinking. It’s Read More…

This month, Christopher from Mortlake asks… Dear Samuele, I recently saw a product that made the job of removing radiators much cleaner and simpler. It was invented by someone in your trade. It got me thinking: Have you ever had an idea for a plumbing tool invention that you think would make plumbers’ lives easier? Yours sincerely, Christopher   Ciao, Christopher. And grazie mille for your question! I’ve not had any ideas specifically for a Read More…